Thank you for choosing Hostnos for your hosting needs. We strive to provide the best service possible. However, if you are not completely satisfied with your purchase, we offer a refund policy as outlined below.
Eligibility for Refunds
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30-Day Money-Back Guarantee: If you are not satisfied with our services, you may request a full refund within the first 30 days of your purchase. This guarantee applies only to new accounts.
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Conditions: To be eligible for a refund, you must have used our services according to our terms and conditions. If your account has violated any of our policies, the refund request may be denied.
How to Request a Refund
To initiate a refund, please contact our support team at support@hostnos.com within 30 days of your purchase. Include the following information in your request:
- Your account details
- The reason for the refund request
- Any relevant order information
Processing Time
Refund requests will be processed within 5-7 business days after we receive your request. The refund will be issued to the original payment method used at the time of purchase.
Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Domain name registrations
- Setup fees for dedicated servers
- Any additional services purchased after the initial order
Changes to the Refund Policy
Hostnos reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
For any questions regarding our refund policy, please contact us:
Email: support@hostnos.com
Website: https://hostnos.com